You can pick up your ticket packets at the Guest Services table at the following times (otherwise, please proceed to the Box Office):
First Look Weekend: Friday March 20 from 4 p.m. – 7:30 p.m.
Discover Weekend: Friday, March 27 from 4 p.m. – 8 p.m.
College Days: Check in begins at 4 p.m. in the Main Lobby
Ovation Weekend: Friday, April 3 from 12 p.m. – 8 p.m.
Encore Weekend: Thursday, April 9 from 12 p.m. – 8 p.m. and Friday, April 10 from 9 a.m. – 8 p.m.
The Guest Services table is located in the Frazier Lobby, right next to the Box Office.
The Box Office is located next to the double elevators at the Main Street entrance to the parking garage.
Monday: 10 a.m. – 5:30 p.m.
Tuesday – Sunday: Noon – half an hour after last curtain time
Special Early Openings
Saturday, April 11: 11 a.m.
Sunday, April 12: 10 a.m.
Yes, a gift shop and bookstore will be located in the lobby. Actors Theatre and Humana Festival merchandise will be available along with Humana Festival anthologies, plays from Humana Festival playwrights and other theatre-related books.
Actors Theatre is pleased to offer complimentary, volunteer-supported shuttle transportation from the airport to the theatre or our partner hotels for our package patrons during the final two weekends of the Humana Festival, April 3–5 and April 10–12.
Courtyard by Marriott Downtown
Galt House Hotel and Suites
There are several local taxi companies. Uber and Lyft are also available in Louisville.
*Note that you will need to call for a taxi and request a pickup as most taxis do not respond to being flagged down on the street.
Lost and Found is located in the Front of House office on Level 1 in the Sara Shallenberger Lobby, near the entrance to the Pamela Brown Auditorium.
Louisville is an exciting city with world-class attractions. Visit GoToLouisville.com to learn more.