Ali Summit FAQs

 

The Basics

Upon purchase, you'll receive an email with the subject line, "Thank You for Your Order with Actors Theatre of Louisville." This email will contain a link to instructions for accessing Ali Summit as a VR, desktop, or Audiovisual experience.

You can experience Ali Summit in virtual reality using a VR headset (such as the Oculus Quest and Quest 2) or a PC-connected VR headset that can run SteamVR (such as Oculus Rift & Rift S, HTC Vive & Vive Pro, Valve Index, and all Windows Mixed Reality Headsets). If you want to take part in the interactive experience but you do not have a VR headset, you can play through the immersive version of Ali Summit on the VRChat desktop application using your laptop or desktop computer.

You'll find your link to stream the audiovisual experience in your Actors Theatre of Louisville account. Login with the email you used when you purchased a ticket to Ali Summit.

Frequently Asked Questions

If you don't find the answer to your questions below, please email BoxOffice@actorstheatre.org for additional support. Please allow 72 hours for a member of our team to respond to you.

I DON'T SEE AN EMAIL.

Make sure that you check your junk folder or folders that sort out promotional emails. You can search for an email with the subject line, "Thank You for Your Order with Actors Theatre of Louisville." If you still can't find it, please email BoxOffice@actorstheatre.org.

Can I watch the audiovisual experience on my TV?

Yes, you can! The easiest option is to use screen mirroring or AirPlay to play the stream from your phone, laptop or other device on your TV. You might see a slight decrease in quality with this option.

Does the audiovisual experience have captions?

Yes! Simply click on the closed captioning button in the right-hand corner of the video to view captions. Alternatively, you can click the gear icon in the lower right-hand corner of the video player (or upper right-hand corner in the YouTube mobile app), click Subtitles and then select "English."

Where can I learn more about the Cast and Creative Team?

You can find the virtual program for Ali Summit here

Additional Information