You can exchange your tickets until 5 p.m. on the day of your assigned performance for a future date of the same show. Or if your scheduled show is a matinee, you have until one hour before that performance time to reschedule. Upgrade charges may apply if rescheduling into a higher-priced performance or seating area.
Extra Seat Passes
If you miss your scheduled performance, you may redeem your expired ticket at the Box Office for a $5 Extra Seat Pass one hour prior to the performance of the same production. This allows you to fill any empty seat immediately before curtain time. (Standing room is available in the Pamela Brown Auditorium and the Bingham Theatre if no seats are available).