Membership Terms of Service

Actors Theatre of Louisville Membership Terms of Service

Effective July 1, 2022

By clicking “I AGREE” in the Actors Theatre of Louisville Membership Purchase Portal, this Membership Agreement, hereinafter referred to as "Agreement," is entered into and made effective by and between the purchaser of the Membership, herein referred to as “Member” and:

Actors Theatre of Louisville ("Organization"), a corporation, incorporated under the laws of the state of Kentucky, having its principal place of business at the following address:

316 West Main Street, Louisville KY 40202
Website Address:

Organization and Member may be referred to individually as "Party" and collectively as the "Parties."


WHEREAS, Organization is designed for the following purpose, elaborated on more fully below: a membership program providing its members with certain benefits at Actors Theatre of Louisville, including discounted products and services, exclusive access to benefits, and an online website where Members can stream exclusive digital media.

WHEREAS, Member would like to join the Organization’s Membership and acknowledges and agrees to be bound by the terms and conditions listed herein;

NOW, therefore, in consideration of the promises and covenants contained herein, as well as other good and valuable considerations (the receipt and sufficiency of which is hereby acknowledged), the Parties do agree as follows:

Article 1 - MEMBERSHIP:

This Agreement forms a legally binding agreement between Member and Organization and governs the Member's access and use of the Organization's website and any services thereon (collectively the "Membership Services"). Hereinafter "you" or any third-party pronouns will refer to Member.



Member will be shown the specific Membership Services and tiers of membership at the time of execution during the purchase of the Membership.

The Membership Services specifically provided by Organization may, depending on the Member’s Membership Tier Selection, include:

Access to digital video or other content created by the Organization through the Organization’s online membership portal.
Member email subscription and offers.
Invitations to free events hosted by the Organization.
Waiving of select ticketing fees by the Organization.
Early access to tickets for in-person events hosted by the Organization.
Discounts on special event tickets.
Discounted or free premium streaming video content.
Discounted tickets to in-person theatrical productions by the Organization.
Other membership benefits at the discretion of the Organization.

Discount limitations shall be determined by the Organization.

Article 3 - DISCLAIMERS:

Organization may contain user-generated photos, videos, content and other interactive features (collectively, "Interactive Services") that allow Members to post, submit, publish, display, or transmit to other Members or other persons content or materials (collectively, "Member Contributions") through use of the Membership Services.

Any Member Contribution posted to the site will be considered non-confidential and non-proprietary and should otherwise be considered public. By providing any Member Contribution to Organization, Member grants Organization and its affiliates and service providers, and each of their respective licensees, successors, and assigns a royalty-free, non-exclusive, worldwide license to use, reproduce, modify, perform, display, broadcast, transmit, distribute, make derivative works of and otherwise disclose to third parties any such content posted, published, uploaded or otherwise made available to Organization. Organization claims no further proprietary rights in your Member Contributions.

Organization will not be liable for the Member Contributions of any Member. All Members must ensure they have the right to grant the license granted above to Organization and its affiliates and service providers, and each of their respective licensees, successors, and assigns.

Member acknowledges and agrees that member is responsible for any Member Contributions submitted and Member, not Organization, has full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.


Member may be asked to register to use the Membership Services. Member will choose a unique identifier and password. Member is responsible for ensuring the continued accuracy, security, and confidentiality of this information. Member may also be asked to provide billing information, which will be subject to the same requirements of accuracy, security, and confidentiality. Providing false or inaccurate information, or using the Membership Services to further fraud or unlawful activity is grounds for immediate termination of this Agreement.

Article 5 - USE:

Member agrees not to use the Membership Services for any unlawful purpose or any purpose prohibited under this clause. Member agrees not to undertake any action which may damage the Organization in any way.

Member further agrees not to use the Organization or Membership Services:

a) To harass, abuse, or threaten others or otherwise violate any person's legal rights;
b) To violate any intellectual property rights of the Organization or any third party, including copying or distribution of content owned by Actors Theatre of Louisville;
c) To upload or otherwise disseminate any computer viruses or other software that may damage the property of another;
d) To perpetrate any fraud;
e) To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme;
f) To publish or distribute any obscene or defamatory material;
g) To publish or distribute any material that incites violence, hate, or discrimination towards any group;
h) To unlawfully gather information about others.

Article 6 - FEES:

Member agrees to pay Organization membership fees ("Fees") at the execution of this Agreement and as the Organization requires thereafter. Member will be shown the specific Fees applicable to the Membership Services at the time of execution and will pay such Fees through Organization's online payment system. Fees are payable as described therein. Monthly Membership fees are withdrawn from Member’s specified payment method on the 15th day of each month. Should the Member’s payment method be declined, the Organization has the right to continue to charge the payment method in an attempt to re-establish the correct withdrawal. If, after reattempting to withdraw the appropriate funds fails, the Organization at its discretion may downgrade the Member’s account to a free tier, or deactivate Member’s account completely and without notice.

Article 7 - RELEASE:

Member hereby releases Organization, as well as any of Organization’s affiliates, licensors, suppliers, subsidiaries, parents or other legal representatives, from any claims, demands, damages or other legal action which may arise from Member's dispute with any other Member.


This Membership Agreement will automatically renew upon the expiration of the term specified in your existing order (the “Anniversary Date”) for a period of equal duration (the “Renewal Term”). For annual Memberships, the fee, if applicable, will be charged to your payment method on file on the Anniversary Date, unless the Member provides written notice of their intent not to renew the Membership Agreement at least 30 days prior to the Anniversary Date.

Article 9 - TERMINATION:

This Membership Agreement shall continue until the occurrence of the following event:

Member emails with the subject line “CANCEL MEMBERSHIP- *Member’s Name*”, detailing in their email that they wish to cancel their Membership and listing the member’s full name, phone number and email address within the contents of the email.

Membership payments are non-refundable.

Monthly payment Members must contact no later than the 10th day of the month to cancel in order to avoid that month’s membership charge on the 15th day of the month. Monthly cancellations received after the 10th day of the month will be cancelled effective the following month. Once Member’s paid membership is deactivated, Member will have access to their paid tier benefits until 12:00 PM on the last business day prior to the 15th of that month, at which time their account will be downgraded to the Theatre’s free tier of membership. This Agreement may also be immediately terminated in the event that there is a breach of the terms of this Agreement by either Party. This Agreement will also immediately terminate upon the death of the Member, the inability of the Member to pay the Fees required, the liquidation, dissolution or discontinuance of the Organization by the Organization in any manner, or the filing of any petition by or against the Organization under federal or state bankruptcy or insolvency laws.


Member acknowledges and agrees that the Organization's name, services, and any logos, designs, text, graphics, software, content, files, materials, and any other intellectual property rights contained therein, including without limitation, any copyrights, patents, trademarks, proprietary or other rights arising thereof, are owned by the Organization or its affiliates, licensors, or suppliers.

Member acknowledges and agrees that the source and object code of certain Membership Services and the format, directories, queries, algorithms, structure, and organization of the same are the intellectual property, proprietary, and confidential information of Organization and its affiliates, licensors, and suppliers.

Member expressly agrees not to do anything inconsistent with Organization's ownership of all of the intellectual property discussed herein. Member further agrees that there are no rights, title, or interest in or to any Membership Services, except as stated in this Agreement. In addition, except as expressly set forth in this Agreement, Member is not conveyed any right or license by implication, estoppel, or otherwise in or under any patent, trademark, copyright, or other proprietary rights of Organization or any third party.

For any Membership Services which enable Member to use any software, content, equipment or other physical or non-physical materials owned or licensed by Organization, Organization grants Member a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to access and use the specific Membership Services, and any related software, content, equipment or other materials FOR PERSONAL, NON-COMMERCIAL USE ONLY.

Article 11 - RESTRICTIONS:

Member is prohibited from selling, reselling, or making commercial use of the Membership Services, unless Member has specifically an executed agreement with Organization that expressly allows for such activity.


Certain Memberships Services may integrate, be integrated into, or be provided in connection with third-party websites, services, content, and/or materials ("Third-Party Services"). Organization does not control any Third-Party Services. The organization makes no claim or representation regarding the third-party services and accepts no responsibility for the quality, content, nature, or reliability of Third-Party Services. There is no implied affiliation, endorsement, or adoption by the Organization of these Third-Party Services and Organization shall not be responsible for any content provided on or through these Third-Party Services.


Member agrees and verifies that all of the information they have given the Organization and its representatives is accurate, up to date, and without the omission of any requested information. Member agrees and verifies that even if they have omitted any necessary personal information, whether knowingly or unknowingly, they will hold the Organization harmless against all liability for any damages that may occur to Member or others because of Member's actions or inactions. Member agrees to notify the Organization Membership Group of any changes or upcoming changes concerning their personal information.


Member agrees to defend and indemnify Organization and any of its affiliates (if applicable) and hold them harmless against any and all legal claims and demands, including reasonable attorney's fees, which may arise from or relate to Member's use or misuse of the activities, Member's breach of this Agreement, or Member's conduct or actions. Member agrees that Organization shall be able to select its own legal counsel and may participate in its own defense, if so desired.


Member agrees that they are over 18 (eighteen) years of age and may legally consent to and enter into this Agreement.


This Agreement, Effective July 20, 2021, constitutes the entire understanding between the Member and the Organization with respect to any and all use of the Membership Services. This Agreement supersedes and replaces all prior or contemporaneous agreements or understandings, written or oral, regarding the Parties' relationship. The Organization reserves the right to update, make alterations to, add or retract any term, condition or benefit of the membership at any time and without the explicit consent of the Member. When any such changes to this agreement are ratified by the Organization, the Organization shall post the updated Terms of Service publicly on its website, with the new effective date, and shall email the Member at the email address provided by the Member at signup notifying them of the change to the Terms of Service within 5 business days.

Article 17 - COUNTERPARTS:

This Agreement may be executed in counterparts, all of which shall constitute a single agreement. The Agreement shall be effective as of the date the Member clicks “I AGREE”.

Article 18 - SURVIVAL:

Any provision of this Agreement which by its terms imposes continuing obligations on either of the parties shall survive termination of this Agreement.

Article 19 - SEVERABILITY:

If any part or subpart of this Agreement is held invalid or unenforceable by a court of law or competent arbitrator, the remaining parts and subparts will be enforced to the maximum extent possible. In such condition, the remainder of this Agreement shall continue in full force.


In case of a dispute between the Parties relating to or arising out of this Agreement, the Parties shall first attempt to resolve the dispute personally and in good faith. If these personal resolution attempts fail, the Parties shall then submit the dispute to binding arbitration. The arbitration shall be conducted in the county and state noted in the GOVERNING LAW provision of this Agreement. The arbitration shall be conducted by a single arbitrator, and such arbitrator shall have no authority to add Parties, vary the provisions of this Agreement, award punitive damages, or certify a class. The arbitrator shall be bound by applicable and governing federal law as well as the law of Kentucky. Each Party shall pay their own costs and fees. Claims necessitating arbitration under this section include, but are not limited to: contract claims, tort claims, claims based on federal and state law, and claims based on local laws, ordinances, statutes or regulations. Intellectual property claims by the Organization will not be subject to arbitration and may, as an exception to this subpart, be litigated. The Parties, in agreement with this subpart of this Agreement, waive any rights they may have to a jury trial in regard to arbitral claims.

Article 21 - GOVERNING LAW:

This Agreement shall be governed by and construed in accordance with the internal laws of Kentucky without giving effect to any choice or conflict of law provision or rule. Each party irrevocably submits to the exclusive jurisdiction and venue of the federal and state courts located in the following county: Jefferson County.

Article 22 - NOTICES:

All notices, requests, consents, claims, demands, waivers and other communications hereunder (each, a "Notice") shall be in writing and addressed to the parties at the addresses set forth on the first page of this Agreement. All notices shall be delivered by email or at the address which the parties may designate to each other, personal delivery, nationally recognized overnight courier (with all fees pre-paid), or certified or registered mail (in each case, return receipt requested, postage pre-paid). Except as otherwise provided in this Agreement, a Notice is effective only if (a) the receiving party has received the Notice and (b) the party giving the Notice has complied with the requirements of this section. The Organization may change the Terms of Service at its sole discretion, provided that Notice of any such changes shall be provided in writing to Members.

Article 23 - HEADINGS:

Headings to this Agreement are for convenience only. Headings shall in no way affect the provisions themselves and shall not be construed in any way that would limit or otherwise affect the terms of this Agreement.

IN WITNESS WHEREOF, the Member executes the Agreement by clicking “I AGREE”.