Box Office Hours & Policies


Box Office Update

Thank you for your patience as we navigate this unprecedented time. All offices are closed until further notice, pursuant to government mandates. For the most up to date information, keep an eye on our website. Should you need assistance with tickets, please email and someone will return your message within 48 hours. Again thank you for your patience during this time and we look forward to having you back at the theatre.


All sales are final. There are no refunds or cancellations.

Ticket Policies

Ticket Fees

All tickets are subject to a $2 facility fee. In addition, phone orders are subject to a $3 per ticket fee. Online orders are subject to a $6 per order fee, as well as a per ticket convenience fee that varies according to the amount of the purchase.

Late Arrivals

Pamela Brown Auditorium: You will be seated in the balcony from the Mezzanine Level.
Bingham Theatre: You will be directed to the Mezzanine level, where standing room is available until it's safe to take your seat.
Victor Jory Theatre: There is no late seating or re-admittance.

Plan Your Trip

Your Visit

If this is your first time coming to the theatre, or it's been awhile since your last visit, here are some useful tips to know before you go.

Ticket Exchanges

We know that things come up at the last minute—that’s why we have an easy and convenient exchange policy.