Accessible ramps, elevators, parking, restrooms, water fountains and accessible seating are available for patrons with disabilities.
Patrons may request to borrow a wheelchair to get from the elevators to their theatre seats by calling the Box Office. The Box Office can provide a list of seats which require fewer stairs to access.
Accessible parking is available on the Main Street (north) side of the Mezzanine Level of the Actors parking garage and on Level 1 for vans. There are additional marked spaces next to the Main Street elevators on Levels 3 and 4. All garage levels have access to elevators. The Actors parking garage elevators, located by the Main Street entrance, provide direct access to theatre lobbies.
Accessible restrooms are located on the First and Mezzanine Levels. There are non-gendered lockable restrooms located on the basement level for those who require assistance. These restrooms have accessible stalls and direct access to the Main Street elevators.
The theatres are equipped with an FM wireless system for hearing enhancement. Lightweight, wireless headsets are available free of charge, with a choice of ear pieces or a magnetic loop (for those with T-coil enhanced implants or hearing aids) at Coat Check or at the Box Office. A small, refundable deposit is required.
Large print programs are available for all mainstage Actors Theatre productions in each of our theatre spaces. Made possible by a generous grant from the William E. Barth Foundation.
Patrons may request a PDF copy of the program that can be used with most reading devices by emailing Charlotte Stephens.
For patrons who are blind or have low vision. Describers provide a live, objective, descriptive delivery of the visual elements of the performance in between the dialogue.
Audio description service is provided by the Kentucky Center for the Performing Arts Access Services.
The audible elements are shown on an LED sign, in real time, as each line is spoken or sung.
Open caption service is provided by the Kentucky Center for the Performing Arts Access Services.
A sensory friendly show affords a relaxed atmosphere with lower volume sounds and slightly raised houselights. Audience members may move about or exit the theatre as needed.
Sensory sensitivity aids are available for check out with a refundable deposit at Coat Check on the Box Office. Available items include noise-cancelling headphones, fidgets and stress balls.
For questions about accessible seating options or for more information on Access Services offered, please email Kristy Kannapell, Patron Services Manager, at email@example.com