Accessibility

 

We want to do everything we can to make your visit enjoyable and accessible. Here are some of the services and amenities we offer.

Navigating the Facility

Parking

Designated Accessible spaces are available on the Main Street side of the garage on Level M and Level 3. If all of the designated Accessible spots are claimed, parking on any level of the garage by the Main Street elevators will allow you to access the theater complex without the use of stairs.

Entering the Building

Facilities are closed outside of performance times. Ticketed guests may begin entering the building one hour prior to a scheduled performance. The lobbies are accessible via the Main Street elevator as well as the lobby door adjacent to the Main Street garage entrance.

Restrooms

Each of our gender-inclusive restroom facilities (two located on Level 1; two located on the Mezzanine Level) include a wheelchair-accessible stall. Additional restrooms are located on Level B off of the Main Street elevators; each is equipped with a wheelchair accessible stall and a lockable door to accommodate private use.

Navigating Stairs

The Bingham Theater offers arena style seating, with each ascending row 1-4 steps above the row in front of it. Steps are approximately 7” in height. If you or any member of your party have mobility issues or difficulty navigating steps, please factor this into your seating selection.  

The stairways in the theater, which constitute the aisles, are flanked by handrails for use ascending and descending the stairs, with gaps at the entrance to each row. Rows dd and above also have a railing in front of the seats. 

For the safety of the audience and performers, once a performance has begun, all entrances and exits must be made from the Mezzanine Level. 

The following chart indicates the number of stairs one must navigate to reach seats in the designated row, as indicated from both Level 1 and Mezzanine Level entrances. Please factor in both entering and exiting your row.   

Row 

L1 Entrance (Steps up) 

Mezzanine Entrance (Steps down) 

aa 

0 

20 

bb 

1 

19 

cc 

3 

17 

dd 

6 

14 

ee 

10 

10 

ff 

14 

6 

gg 

18 

2 

Wheelchair Accessible Seating

Wheelchair Accessible seating is in Section 3, Row gg of the Bingham Theater, just inside the Mezzanine Level entrance. These seats are denoted on the seat map by an icon.  

Wheelchair Accessible seats may be left in place for someone to transfer from their wheelchair into, or may be removed from the theater to make room for someone who remains in their Wheelchair throughout the performance. 

Wheelchair Accessible seating is reserved for guests requiring the features of these seats and their companions.  

Add any details about your seating requirements (i.e., "will transfer” or “remove seat for motorized chair”) that you would like us to be aware of to your Order Notes. A team member will follow up with you to ensure that we are prepared for your visit.  

If a guest seated in a Wheelchair Accessible seat does not need the specific features of the accessible seat or location, Actors reserves the right to re-seat the ticket holder to an alternate seating location. 

Wider Seating Options

Wider seats in the Bingham are: ee 201-202, ee 209-210, ee 401-402, ee 409-410, ee 601-602, ee 609-610, ee 801-802, ee 809-810, cc 103-107, cc 303-307, cc 503-507 and cc 703-707. 

For alternative options to fixed theater seats, including free-standing armless chairs, please contact us at BoxOffice@actorstheatre.org and a team member will be in touch regarding availability.  

Open Captioning

- Unless otherwise stated, Open Captioned performances will fall on the first Sunday afternoon and second Thursday of the run of a show. o Upcoming Captioned performances: Still Ready: May 29 at 2pm and June 2 at 7pm (the post-show Community Conversation this evening will also be Captioned)

- Open Captioning is available on your personal mobile device. Any device that can open and access a web browser can display the transcription. Actors Theatre has a select number of devices available for guests without mobile devices.

Tips 

- Device holders which attach to the railing in front of your seat are available at the Check-In table. Please note that seats in rows aa-cc in the Bingham Theater do not have a railing in front of them.

- Make sure the volume on your device is turned off, including ringers and notification alerts.

- Consider putting your device in Dark Mode if that is an option, to reduce screen luminosity during the performance.

Assistive Listening Devices

The theaters are equipped with an FM wireless system for hearing enhancement. Guests may borrow an Assistive Listening Device from Actors Theatre of Louisville for use during the performance. ALDs are available for guests at either the check-in table or Radical Hospitality Hub. The receivers may be used with traditional earbuds or, for T-Coil users, an integrated neck loop/lanyard. 

Please note, for productions in the Bingham Theater, staging is “in the round,” which means that performers will have their backs to various sections of the audience at different moments. Some guests find it more difficult to hear when you cannot see the performer’s lips moving. If you may benefit from an Assistive Listening Device for this or any other reason, please feel free to check one out.   

Sensory Friendly Accommodations

How Can We Help?

If you have questions or suggestions about ways we can make your visit easier, please contact Radical Hospitality Coordinator Elizabeth Colón Nelson at enelson@actorstheatre.org.

How can we help?

Accessibility and Ticketing

For questions about accessible seating options or for more information on Access Services offered, please email Kristy Kannapell, Patron Services Manager, at kkannapell@actorstheatre.org

Actors Theatre is proud to be part of the Autism Friendly Community, spearheaded by Families for Effective Autism Treatment of Louisville.

Learn About Our Spaces

Explore Our Theatres

Learn more about each performance venue — the Pamela Brown Auditorium, Bingham Theatre and Victor Jory Theatre — before you visit us.