Accessibility

 

We want to do everything we can to make your experience enjoyable and accessible.

So you feel confident and excited about upcoming projects, we want to provide you with as much information as possible. If you don't find the answer to your questions below, please email BoxOffice@actorstheatre.org for additional support. Please allow 72 hours for a member of our team to respond to you.

I'M NEW TO STREAMING. HOW DO I DO IT?

If you’re reading this message on a desktop computer, smart phone or tablet, you’re 99% of the way there! We are hard at work right now to provide you with the most fun, seamless experience possible. Specifics may vary from project to project, but we will be here to support you throughout the season to make sure you don’t miss out. You will access your digital streaming projects through your Actors Theatre of Louisville account.

Which devices can I use to stream?

You should be able to stream on most devices you own. You can watch video projects from the comfort of your home on iOS, AppleTV, Android, Roku, Amazon Firestick and your web browser. For our radio plays, you will be able to listen from your phone, tablet or computer.

CAN I WATCH THIS ON MY TV?

Yes! The easiest option is to use screen mirroring or AirPlay to play the stream from your phone, laptop or other device to your TV. You might see a slight decrease in quality with this option. You can also use an HDMI cable to connect your computer to the TV.

If your TV can access a web browser, you can open that browser and log into your email. From there, you can open the email we sent you and click on your link to stream. If you have trouble streaming on an older TV, you may have better luck switching to an alternate device.

Do the videos have captions?

Yes! You will be able to turn captions on using the video player controls in your Actors Theatre of Louisville account.