Frequently Asked Questions

To access your Now Becomes Then session, you need to download Zoom.

1. Click this link to get to the download center: Zoom.us/download. 
2. Click the blue button to download the Zoom Client for Meetings.
3. Click the downloaded file to open Zoom.
4. You can now click the link in your confirmation email to join your session.

We recommend joining by computer or tablet to enjoy the full experience.

Once you have the Zoom app installed and have set up an account, you are ready to join your meeting! At this point you will need to open the confirmation email you received from Actors Theatre of Louisville with the Zoom link. Simply click on the Zoom link.

Joining on a laptop or desktop:

If you have clicked the link in the email, you will be redirected to the Zoom website. You should see a pop up that says “Open zoom.us". Click that button, and you will be taken to the meeting. When you enter the meeting, you will want to click the button that says, “Join With Computer Audio.” This will allow you the hear others and will enable your microphone so you can participate in the meeting.

Joining on a smart phone or tablet:

Once you have clicked the link in the email, you will enter the meeting. When you enter the meeting, you may be asked to answer a few prompts. If you see the prompt: “To hear others please join audio” click “Call using internet audio.” This will turn on your microphone so that you can participate in the meeting.

Questions? Email PTC@actorstheatre.org.